Anything that supports the business behind the scenes (staff only).
Overview
By ‘back office’ we mean the part of your business premises that isn’t customer facing.
It may be an actual office with paperclips and a desk. Or it could be some kind of area for staff to prepare meals, have a coffee, and relax on a break.
It’s also the equipment and operational stuff that will be common to many businesses. Whereas everyone’s ‘front office’, where you interact with customers, will differ.
Examples
- A beauty salon’s back office might be a room out the back with a desk where the business is managed, and a small kitchen area for staff.
- A mobile personal trainer’s back office might be a home office where the business is managed, and shelves in the garage for equipment.
- A freelance writer’s back office might be a home office where the business is managed and where they do their work.